Rebex Support Contract

To get the most benefit out of Rebex components sign up for a maintenance contract and receive personalized, friendly service from the team that built these products.

Rebex support contracts are purchased in one year increments at 1/2 of full license price for each user. For example, if you have 1 developers who is using Rebex File Transfer Pack (which costs $599), a one year maintenance contract is about $300.

Support contract for the first year is included in every license of the Rebex component.

Support contract includes:

  • Every new version of the licensed component both major and minor.
  • Every new component released (if you have a Rebex Total Pack license).
  • Priority email support. Email questions answered within one business day.
  • Phone support upon request.
  • 40% upgrade discount when upgrading to a higher product or edition.

Even without a support contract, you are entitled to:

  • Unlimited free patches for security-related bugs
  • Access to the Rebex Q&A forum, where you can find answers to your questions from the Rebex user community and Rebex developers.
  • Continue using the components purchased in the past (of course).

If you wish to resume a maintenance contract just login to My Account or contact us.