Rebex Support Contract
To get the most benefit out of Rebex components sign up for a maintenance
contract and receive personalized, friendly service from the team that built these products.
Rebex support contracts are purchased in one year increments at 1/2 of full license
price for each user. For example, if you have 1 developers who is using Rebex File Transfer
Pack (which costs $599), a one year maintenance contract is about $300.
Support contract for the first year is included in every license of the Rebex component.
Support contract includes:
- Every new version of the licensed component both major and minor.
- Every new component released (if you have a Rebex Total Pack license).
- Priority email support. Email questions answered within one business day.
- Phone support upon request.
- 40% upgrade discount when upgrading to a higher product or edition.
Even without a support contract, you are entitled to:
- Unlimited free patches for security-related bugs
- Access to the Rebex Q&A forum, where you
can find answers to your questions from the Rebex user community and
- Continue using the components purchased in the past (of course).
If you wish to resume a maintenance contract just login to My Account or contact us.